24/7 Emergency Help • Athens-Clarke County
Water damage in Athens, GA? Call now.
Burst pipe, flooded basement, sewage backup or a leak that will not stop. Call and we will connect you with an independent local restoration company, at any hour.
Call (XXX) XXX-XXXX- Free to call
- Independent local companies
- 24/7 Emergency
While you wait for a crew
- Stop the source if it is safe to reach: shut off the main water valve, or the appliance valve.
- Stay out of wet rooms if water is near outlets, appliances or the electrical panel. If in doubt, leave the power alone and call.
- Photograph and film the damage before you move anything. You will want it for your insurer.
- Move small valuables, papers and electronics to a dry spot, and lift rugs and furniture legs off wet floors.
- Do not wait for the insurer to call back before you start drying. Ask what your policy expects and keep your receipts.
Water problems we can help with
Burst or leaking pipes
Water from a split supply line, a frozen pipe or a leak inside a wall.
Flooded basement or crawl space
Standing water after heavy rain, a failed sump pump or poor drainage.
Appliance and AC leaks
Washing machines, dishwashers, water heaters and overflowing AC drain lines.
Storm and roof leaks
Wind-driven rain, ceiling stains and water that came in from above.
Sewage backup
Contaminated water from a backed-up drain, toilet or sewer line.
Mold after water damage
Musty smells or growth that follows a leak or flood that stayed damp.
Why the first two days matter in Athens
The EPA advises drying water-damaged areas and items within 24 to 48 hours to prevent mold growth, and says that when wet materials are dried in that window mold will not grow in most cases (EPA guidance). Athens sits in a humid subtropical climate with roughly 49 inches of precipitation a year, wettest in June (climate data), so damp materials here do not dry on their own for long.
Many homes around Athens have crawl spaces or partial basements on sloped lots, and the local clay soil drains slowly after a hard rain. That is why a small leak in a crawl space or behind a wall can stay wet for days before anyone sees it.
How it works
- You call. Tell us what happened and where.
- We connect you. You are put through to a participating restoration company that serves your area.
- They take it from there. The company gives you an estimate and does the work. You deal with them directly.
Arrival times depend on the company, the hour and the weather. Read more about how this service works, including how we are paid.
Helpful guides
Where we can send help
Athens-Clarke County, Winterville, Watkinsville, Bogart, Bishop, Statham, Jefferson and Winder, plus the areas between them. See the service areas and ZIP codes.
Common questions
Are you the restoration company?
No. We refer your call to an independent local company and may be paid for the referral. It costs you nothing to call.
How fast can someone come out?
That depends on the company, the time of day and local conditions. Ask for an arrival window when you are connected.
Will my insurance cover it?
It often depends on the cause. Sudden and accidental water damage, such as a burst pipe, is commonly covered, while rising flood water usually needs a separate flood policy. Check your policy and keep your photos.
Should I call my insurer first?
Tell your insurer promptly, but do not wait on them to begin limiting the damage. Most policies expect you to take reasonable steps to prevent more damage, and to keep receipts.
Water coming in right now? Call and we will connect you with a local restoration company, any hour.
Call (XXX) XXX-XXXXCalling is free. Ask the company for an estimate before work begins.